Home Care Privacy Policy

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We may collect the following types of information when you use our website, services, or forms to ensure data security: Name, email address, phone number, mailing address; demographic information (such as age, gender, or location); employment or caregiver application information; payment information when applicable; and communication preferences, including SMS consent for text messaging.

We utilize your information collection for various purposes, including: 

Providing requested services, such as home care services, caregiver job applications, or client inquiries; 

Scheduling and communication, which includes SMS consent for text message reminders and updates; 

Billing, payments, and account management; 

Enhancing our services and website; 

Ensuring compliance with legal and regulatory requirements while prioritizing data security.

We prioritize data security and do not sell or rent your personal information. We may share information only with: Service providers assisting in operations (such as payroll, scheduling, or IT providers), regulatory agencies when required by law, and authorized employees or contractors of Madge’s Reign Home Care. Our information collection practices are designed to protect your privacy, and we ensure SMS consent is obtained before any text communication.

By providing your phone number and opting in, you consent to receive SMS/text messages from us regarding scheduling, services, employment, or updates. This SMS consent ensures that your data security is prioritized, and any information collection is handled with care. Please note that SMS consent is not shared with third parties or affiliates. Message frequency may vary, and you may opt out at any time by replying STOP.

We take appropriate measures to ensure data security and protect your personal information from unauthorized access, use, or disclosure during our information collection processes. Additionally, we obtain SMS consent to further safeguard your data.